We only select the best individuals to join the McLG group and offer ongoing skill development to promote higher conversions. See how our quality assurance approach enables us to guarantee that McLG is constantly improving and delivering results to you by reading on.
2. Recently onboarded McLGs receive a period of practice and assessment before being authorized to make calls for live campaigns.
3. Continuous development tailored to each McLG according to their individual QA scores and the specific needs of the campaign.
4. A live performance dashboard for each McLG to furnish crucial data and outcomes.
McLG leverages our platform for making their calls, which results in the tracking of every keystroke, keyword, and key result. By logging into the dashboard, you can access call details and other crucial statistics at your convenience.
The data obtained from your calls is automatically utilized for list cleansing, identifying bad numbers, individuals who have left, and other list hygiene issues. Additionally, it facilitates standardized disposition management, making it easier to report and analyze conversation results.
McLG obtains access to the necessary information to create effective calls.
Experts scrutinize calls to ensure the accuracy of McLG’s responses and notes.